Q: Model 288 not returning. A: Haven’t had a non-returning 288 before. Not to say it can’t happen but it would be rare. Given that, the basic operation requires the air to push the piston back and blow out the key way until the rod is all the way home.This Read more…
Q: In looking at the manual I see no notes about compatibility beyond Win XP. Will it function with Win7 32Bit? We have tried using a XP virtual machine inside of a Win7 64bit machine but the user couldn’t get it to function. I have not personally been able to Read more…
Q: I am using a Modicon M340 controller. I would like to understand how you specify the addressing for the program file selection. Do I create the address in the stamper or are they fixed? A: It is fixed. Send over a bitwise value for the binary program selection. Within Read more…
Q: There has been a question of whether or not we should be mounting the unit with M10 screws or M12 screws. We are proceeding with M12 screws as I stated in the earlier email below, but the question has been brought up. Please address whether M10 screws or M12 Read more…
Q. The model calls out for a 17/32 clearance hole to mount these units. I don’t see any dowels on the drawings for these units. We are mounting these with M12 Screws, are we required to heel the marking unit due to the force? What is the preferred method of Read more…
Q: Should the IM- IS Integrator Scribe marking system be dry cycled? A: NO. Dry cycling of the IM-IS causes undo wear to the pin and pin housing. The pin actuates to the full length of the housing and breaks internal components.
Q: What software platform does I-Mark run on? A: I-Mark 2.0 currently only runs on all versions of Windows XP, Vista, Win 7 and Win 8, both 32 and 64 bit. Please note the older versions 1.73 and before, only run on 32 bit platforms.
Your Question: We use 1/4” round insert stamps for marking full hard 301 stainless steel. A consultant recommended the use of CPM4 as a stamp material to increase life of stamps. I was wondering material you make our current stamps out of (part# CM7G16)? And if you have an option Read more…
Q: Does the rotator alsways have to be connected to the I-Mark system? Q: Yes. If a rotator is purchased then the complete system must be connected to assure a properly “homed” cycle.