Q: I-Mark machine has not been run in a while. When starting up it give a Fatal Error. How can this be fixed?

A: The issue your experiencing is typically caused by corrupted windows files.  Please try the following to clear the cache for I-Mark temp files.

1. Navigate to your users / app data folder
2. Locate the I-Mark folder
3. Delete the contents
4. Re-Launch I-mark

Note if you are using a database to log marking data you may need to re-navigate to this file location when prompted.