Model 751 not retracting

Published by Bernard Sparks on

Customer: I have the model 751-OK-25-00 Slide-A-Mark. The unit extends to mark but does not retract, while extended it leaks air.

CMT: The model 751 is designed to allow air to pass through the keyway to help keep them clean. Did you change the marking head orientation?

 

Customer: Yes I did rotate it.

CMT: It sounds like the collar (Det.20 in your operation manual) has been over tightened. Try to loosen it.

 

Customer: Awesome! Unit is extending and retracting now. Thanks for the help.